Privacy Policy

At Shopdaddy-Studio ("we", "us", or "our"), we respect the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website https://shopdaddy-studio.com and related services (collectively, the "Services"), and describes the privacy rights available to you depending on where you live.

By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use our Services. This Policy is incorporated into and subject to our Terms of Use.

1. INFORMATION WE COLLECT

All personal information we collect is used to deliver our products and services to you as effectively as possible. We collect the following types of information:

Information you provide to us. When you make a purchase, create an account, or contact us, we may ask you to provide personally identifiable information, which may include: first and last name; email address; phone number; billing and shipping address (street, city, state/province, ZIP/postal code, country); payment information.

Information collected automatically. When you use our Services, we automatically collect certain usage data, such as your device's IP address, browser type and version, the pages you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Services through a mobile device, we may also collect your device type, mobile device ID, operating system, and mobile browser type.

Notice at collection. This Policy serves as our notice at collection under applicable law. We collect personal information as described here, and we keep it for as long as reasonably necessary or relevant for the practices described in this Policy, or as otherwise required by law (for example, in relation to tax, health and safety, and potential or actual disputes or investigations).

2. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (beacons, tags, pixels, and scripts) to operate and analyze our Services and to store certain information. Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser). You can instruct your browser to refuse cookies; however, some parts of our Services may not function properly without them.

We use the following categories of cookies:

Necessary / Essential Cookies — required to provide core website features, authenticate users, and prevent fraudulent use of accounts.
Acceptance Cookies — identify whether users have accepted the use of cookies.
Functionality Cookies — remember choices you make (such as login details or language preference) to provide a more personal experience.
Tracking & Performance Cookies — administered by third parties to analyze website traffic and how the Services are used, and to test new features.

Analytics & advertising tools. We use Google Analytics 4 (GA4), Meta Pixel, and Google Ads Tag to understand website traffic, user interactions, and advertising effectiveness. These third-party tools may set cookies and collect data in accordance with their own privacy policies.

3. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

To provide, operate, and maintain our Services, and to monitor their usage;
To process and track orders and fulfill your requests;
To manage your account and registration;
To perform our contract with you for the products or services you purchase;
To contact you by email, phone, SMS, or other electronic means regarding your orders, service updates, and security notices;
To respond to your questions, requests, and customer-service needs;
To send you news, special offers, and information about similar products, services, and events, unless you have opted out;
To detect, prevent, and address fraud and other unlawful activity, and to protect our legal rights;
For data analysis, identifying usage trends, measuring the effectiveness of promotions, and improving our Services and your experience;
To evaluate or conduct a merger, reorganization, or sale of assets in which personal information may be transferred.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money. We may share your information in the following situations:

With service providers — such as payment processors, shipping providers, and analytics vendors who perform services on our behalf and are permitted to access only the information reasonably necessary to perform their work;
For business transfers — in connection with a merger, financing, acquisition, or sale of all or part of our business;
With affiliates — who are required to honor this Policy;
With business partners — to offer you certain products, services, or promotions;
For legal reasons — in response to subpoenas, court orders, or valid requests by public authorities, or to protect the security, rights, and safety of our users and others;
With your consent — for any other purpose disclosed to you.

When we disclose personal information to a third party for a business purpose, we require the recipient to keep that information confidential and use it only to perform the services under our contract.

5. DATA RETENTION

We retain your personal information only for as long as necessary for the purposes set out in this Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements and policies. Usage data is generally retained for a shorter period, except where used to strengthen security or improve functionality, or where we are legally required to retain it longer.

6. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be processed at our operating offices and in any other locations where the parties involved in the processing are located. This means your information may be transferred to — and maintained on — computers located outside your state, province, or country, where data-protection laws may differ from those in your jurisdiction. Your submission of information following your consent to this Policy represents your agreement to that transfer. We take all steps reasonably necessary to ensure your data is treated securely and that adequate controls are in place.

7. HOW WE PROTECT YOUR INFORMATION

We use technical, administrative, and procedural measures to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. YOUR PRIVACY RIGHTS

8.1 United States — California residents (CCPA/CPRA)

This section supplements the information above and applies solely to visitors and users who reside in the State of California.

Categories of personal information collected. Within the preceding twelve (12) months, we may have collected the following categories of personal information, as defined by the CCPA:

Category A — Identifiers (e.g., name, postal address, email address, IP address, account name): Yes
Category B — California Customer Records information (e.g., name, address, phone number, payment card information): Yes
Category C — Protected classification characteristics (e.g., age, gender): No
Category D — Commercial information (e.g., records of products purchased or considered): Yes
Category E — Biometric information: No
Category F — Internet or other network activity (e.g., interaction with our website or advertising): Yes
Category G — Geolocation data: No
Category H — Sensory data: No
Category I — Professional or employment information: No
Category J — Non-public education information: No
Category K — Inferences: No

We obtain these categories of information directly from you, indirectly from your activity on our Services, automatically through cookies, and from our service providers.

Your CCPA/CPRA rights. If you are a California resident, you have the right to:

Know what categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it;
Delete the personal information we collected from you, subject to legal exceptions;
Correct inaccurate personal information we maintain about you;
Opt out of the sale or sharing of your personal information;
Opt out of targeted advertising based on your personal information;
Appeal a decision if we deny your request;
Non-discrimination — you will not be discriminated against for exercising any of your rights.

Consequences of deletion. If you ask us to delete your personal information, please note that some of our services may no longer work the same way. For example: we may be unable to look up your order or receipt to process a return or refund (proof of purchase may be required); our ability to handle customer-service requests may be limited; we may be unable to contact you about product recalls; you will no longer receive marketing communications from us; and previous opt-out requests will not be saved.

Sensitive personal information. We do not collect or process sensitive personal information, as defined by California law, for the purpose of inferring characteristics, and we do not use or disclose it for purposes other than those permitted by law.

To exercise any of these rights, contact us using the details in Section 12. We will respond to a verifiable request within 45 days (extendable once by a further 45 days where reasonably necessary). We may need to verify your identity before responding.

Do Not Sell or Share My Personal Information. Some of the analytics and advertising partners we work with may use technology that constitutes "sharing" or a "sale" under California law for interest-based advertising. You can opt out of interest-based advertising through the following industry tools (note: opt-outs are browser- and device-specific, so you may need to opt out on each browser and device you use):

NAI: networkadvertising.org/choices
DAA: optout.aboutads.info
EDAA: youronlinechoices.com

On mobile devices, you can use "Opt out of Interest-Based Ads" / "Opt out of Ads Personalization" (Android) or "Limit Ad Tracking" (iOS).

Shine the Light. Under California Civil Code Section 1798.83, California residents with an established business relationship with us may request, once a year, information about our disclosure of personal information to third parties for their direct-marketing purposes.

California minors. Under California Business and Professions Code Section 22581, California residents under 18 who are registered users may request removal of content or information they have publicly posted, by contacting us. Removal may not be complete or comprehensive in all circumstances permitted by law.

8.2 United States — Colorado, Connecticut, Virginia & Utah residents

If you are a resident of Colorado, Connecticut, Virginia, or Utah, you have rights similar to those described above, including the right to access (know), delete, and correct your personal information, the right to opt out of the sale of personal information and of targeted advertising, and the right to appeal. To exercise these rights, contact us using the details in Section 12.

8.3 European Economic Area & United Kingdom (GDPR)

For the purposes of the GDPR, Shopdaddy-Studio is the Data Controller.

Legal bases for processing. We process your personal data under one or more of the following legal bases:

Consent — you have given consent for one or more specific purposes;
Performance of a contract — processing is necessary to fulfill an agreement with you or pre-contractual steps;
Legal obligations — processing is necessary to comply with the law;
Vital interests — processing is necessary to protect your vital interests or those of another person;
Legitimate interests — processing is necessary for our legitimate interests, provided those do not override your rights.

Your GDPR rights. If you are within the EEA or the UK, you have the right to:

Request access to and a copy of your personal data;
Request correction of inaccurate or incomplete data;
Request erasure of your data where there is no valid reason for us to continue processing it;
Object to or request restriction of processing, including processing for direct-marketing purposes;
Request data portability — receive your data in a structured, commonly used, machine-readable format;
Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us using the details in Section 12. We may ask you to verify your identity before responding. You also have the right to lodge a complaint with your local Data Protection Authority in the EEA or the UK.

8.4 Canada (PIPEDA), Brazil (LGPD) & Japan (APPI)

If you are a resident of Canada, Brazil, or Japan, you have rights under your local data-protection laws — the Personal Information Protection and Electronic Documents Act (PIPEDA), the Lei Geral de Proteção de Dados (LGPD), and the Act on the Protection of Personal Information (APPI), respectively. These generally include the right to access, correct, and request deletion of your personal information, and to withdraw consent. To exercise any of these rights, contact us using the details in Section 12.

9. CHILDREN'S PRIVACY

Our Services are not directed to anyone under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to remove that information. We do not knowingly sell the personal information of consumers under 16 years of age.

10. LINKS TO OTHER WEBSITES

Our Services may contain links to third-party websites that we do not operate. If you click a third-party link, you will be directed to that third party's site. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above. Where required by law, we will provide additional notice (for example, by email or a prominent notice on our Services). Changes are effective when posted on this page. We encourage you to review this Policy periodically.

12. HOW TO CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us:

By email: your@shopdaddy-studio.com
By WhatsApp: +48 780 057 578
By mail: Shopdaddy-Studio, Volodymyra Sikevycha Street, 20a, Kyiv, Ukraine