Privacy Policy

At Shopdaddy-Studio (“we”, “us”, or “our”), we respect our customers’ privacy. This privacy policy (“Policy”) describes how we collect, use, and disclose consumers’ personal information through our Website (which include brands' websites, and all other websites, mobile sites, services, applications, platforms and tools where this Policy appears or is linked) (collectively, the “Services”). 

By providing information to us (by any means, whether in correspondence, via our Website or otherwise) you consent to our use of the information you provide in accordance with this Policy. If you do not agree with this Policy or our practices, please do not use our Services.

This Policy may change from time to time and is incorporated into our Website Terms of Use. Your continued use of our Website constitutes your acceptance of those changes. We encourage you to review this Policy periodically. 

1. Notice At Collection

The following serves as our notice at collection (“Notice”) of personal information in accordance with applicable law. We collect personal information as detailed in this Notice and in this Policy.    

We keep personal information as long as reasonably necessary or relevant for the practices described in this Policy. We also keep personal information as otherwise required by law. What this means in practice will vary among different types of information and our ongoing business or legal needs for the information, for example in relation to tax, health and safety, and potential or actual disputes or investigations.

All personal information collected or submitted in connection with your use of the Website is to help deliver our products and services to you in the best way possible. The type of personal information we collect includes:

(1) Information provided by you: You may be required to provide certain information to make a purchase through the Website, such as your name, email address, phone number, delivery information and payment information; and

(2) Automatically collected information: We may automatically collect certain information from your use of the Website, such as usage data, preferences, or other data that includes information concerning how you use the Website, including but not limited to your browser type, IP address, data collected through cookies and other tracking technologies, and data related to your interactions with content on the Website such as the type of content viewed or purchased through the Website.

Cookies

We use "Cookies" to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a Website stores on a visitor's computer, and that the visitor's browser provides to the Website each time the visitor returns. We use cookies to identify and track visitors, their usage of our website, and their website access preferences. 

Data Collection and Analysis Tools

We utilize Google Analytics 4 (GA4), Meta Pixel and Google Ads Tag for data collection and analysis to understand and enhance website traffic, user interactions, and advertising effectiveness.

What are the purposes for which we collect and use your personal information?

We may use the personal information that we collect for a variety of business purposes, including:
-    To provide the Services to you;
-    To process and track orders and otherwise fulfill your requests;
-    To respond to questions, or concerns;
-    To prevent and detect fraud and other unlawful activity, claims and other liabilities;
-    To alert you about a product safety announcement or recall or correction of an offer, promotion, or advertisement;
-    To verify and validate your identity to reduce credit risk and manage collections;
-    To carry out our obligations and enforce our rights; and
-    To comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.

We may also use the personal information we collect for the following commercial purposes:
-    To improve or develop new services and product offerings, including for warranty usage;
-    To identify, offer, and contact you with personalized content and advertising, including newsletters, articles, product;
-    To customize or personalize your shopping experience;
-    To validate or update the information we collect from or about you;
-    To alert you about new products or services, savings awards, event invitations, and other information;
-    To conduct market research, surveys, and similar inquiries to help us understand trends and customer needs across product categories or customer groups;
-    To notify you of changes to our Services or any products or services we offer; and
-    For marketing and promotional purposes. 

Additional Purposes:
-    We may also use information you provide to us for other purposes as disclosed at the time you provide your information or otherwise with your consent.

2. Sources of Information We Collect

When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “personal information.” 

There are several ways we may obtain personal information about you, including through:

1. Information You Provide

We collect personal information about you, as described in the Notice at Collection above, via the Services, including online, offline and by telephone

      2. Information Automatically Collected

Whenever you visit our online Services, we and our third-party advertisers and service providers, may use a variety of technologies such as cookies and similar technologies to automatically or passively collect certain information about your online activity.

3. Information We Disclose

We will not share or sell any of your information with any third party except as otherwise stated in this Privacy Policy and in the following circumstances: (a) in response to subpoenas, court orders or legal process, to the extent permitted and as restricted by law; (b) when disclosure is required to maintain the security and integrity of the Website, or to protect any user’s security or the security of other persons, consistent with applicable laws; (c) when disclosure is directed or consented to by the user who has input the Information; (d) in the event that we go through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of its assets, your information will, in most instances, be part of the assets transferred.

4. How We Protect Personal Information

We use technical, administrative, and procedural measures to help protect your personal information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us. 

5. Links to Third Party Websites and Services

Our Website and online Services may contain links to third party websites (including social networks and related plugins) operated by individuals or companies unrelated to us. Please be aware that we are not responsible for the privacy practices of such third party websites. We provide links to these websites for your convenience only, and you access them at your own risk. We recommend that you review the privacy policies and terms of use posted on such third party websites before using them.

6. Retention of Personal Information

We keep personal information as long as reasonably necessary or relevant to achieve the purpose described in this Policy. We also keep personal information as otherwise required by law. What this means in practice will vary between different types of information, and when we consider our approach we take into account ongoing business or legal needs for the information, for example in relation to tax, health and safety, and potential or actual disputes or investigations.

7. If you are a California resident

We may collect the following categories of personal information from California residents:

• Identifiers, such as name, email address, mailing address, phone number, and IP address.
• Personal information categories listed in the California Customer Records statute, such as billing information and payment card information.
• Characteristics of protected classifications under California or federal law, such as age, gender, and race.
• Commercial information, such as purchase history, products or services purchased, and preferences.
• Internet or other electronic network activity information, such as browsing history, search history, and interactions with our website.
• Geolocation data, such as your physical location.
• Audio, electronic, visual, thermal, or olfactory information, such as images and recordings.
• We collect this information directly from you or from third parties, such as social media platforms or our service providers.

Use of Information:

We may use the personal information we collect for the following purposes:

• To provide and improve our products and services.
• To communicate with you about our products and services.
• To personalize your experience on our website.
• To comply with legal obligations and to protect our legal rights.
• To conduct research and analytics.
• To prevent fraud and to ensure the security of our website.

Disclosure of Information:

-    We may disclose your personal information to the following categories of third parties:

-    Service providers who perform services on our behalf, such as payment processors and shipping providers.

-    Third parties with whom we partner to offer promotions or other joint marketing initiatives.

-    Government agencies and law enforcement officials, as required by law.

Other third parties with your consent.

8. If you are a California, Colorado, Connecticut, Virginia, or Utah resident, you may take advantage of the following privacy rights:

-    Right to Know: You have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.

-    Right to Delete: You have the right to delete personal information that we have collected from you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.

-    Right to Correct: You have the right to correct inaccurate personal information that we may maintain about you, subject to appropriate verification.

-    Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to opt-out of the “sale” or “sharing” of your personal information, as such terms are defined under state privacy law. This means that, if you opt out, going forward, we will not sell or share your personal information with such third parties to use for their purposes, including cross-context behavioral advertising, unless you later direct us to do so.

-    Right to Opt-Out of Targeted Advertising: You have the right to opt-out of targeted advertising. Opting out does not mean that you will stop receiving ads, it just means that those ads will not be targeted based on your personal information.

-    Right to Appeal: If we deny your request, and you wish to appeal, you may appeal our decision.

Use and Disclosure of Sensitive Personal Information: To the extent that we collect, use, or share “sensitive personal information” as that term is defined under applicable law, we limit our use or disclosure of the sensitive personal information for permitted business purposes.

9. Please note that if we delete your personal information, many of our services will not work the same. Some examples include, but are not limited to:

-   Returns: We will not have the ability to look up your receipt or order in our system. In order to process a return or refund, we will require proof of purchase from the customer.

-   Customer Service: Our ability to handle customer service requests may be limited. We will not have the ability to look up prior orders or account information and may request proof of purchase in order to service your needs.

-   Recalls: We will no longer be able to contact you via email, regular mail, or phone about product recalls related to products you purchased, unless you provided your information to us by returning a product registration card attached to a durable infant product.

-   Marketing Communications: We will no longer be able to provide you with any marketing communications directly from our family of brands, including personalized marketing communication such as information about new products, services and offers tailored to your interests.

-   Opt Outs: Previous opt-out requests will not be saved.

10. Non-Discrimination

We will not discriminate against you for exercising any of your rights under State Privacy Laws and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your rights under State Privacy Laws.

11. Sensitive Personal Information

We do not collect or process Sensitive Personal Information, as defined by California Law, for inferring characteristics or use or disclose Sensitive Personal Information for purposes other than those permitted by law.

12. Protecting Children

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.

13. Modifications to this Policy

Any changes we may make to our Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use our Services. If we make a material change to this Privacy Policy, we will provide notice to you as required by law.

14. How to Contact Us

If you have any questions or concerns about these Terms of Use or the practices described herein, please contact us or send mail to:

Email: your@shopdaddy-studio.com

WhatsApp: +48 780 057 578